About the Dreamscape Multimedia datacenter
Dreamscape Multimedia's datacenter has been designed to accommodate clients demanding the highest quality network performance. There is a central focus on redundancy allowing the network to rapidly self-heal failures without interruptions to connectivity.
Bandwidth
Ensuring our clients enjoy the highest quality Internet connectivity and performance is our top priority. Our data center uses premium Tier-1 bandwidth providers, ensuring minimal latency and fast connections to all points of the global internet. We are proud to feature direct connectivity with MCI, AT&T, Savvis and Level3. This aggregate connectivity reaches an astounding 4,500+ networks just a single network away from our uplinks.
Security
Datacenter access is strictly limited to technical staff. Electronic security systems control data center access and are accompanied by a full compliment of motion detecting security cameras which monitor the entire facility. External walls are reinforced poured concrete.
Support
The datacenter is a fully-managed facility, which means level 3 technicians are onsite 24 hours per day, allowing incident response times to be kept to a minimum. Average support request phone call is answered within 20 seconds, with an average electronic support response time of 10 minutes. Dreamscape Multimedia acts as your first line of defense and will work for you with the data center to ensure any support issues you may experience are solved quickly and completely.
Power System
Power systems feature extensive fault tolerance and resilience at every layer. Incoming service is routed underground to a dedicated onsite transformer. This system routes to the automatic transfer switch which monitors power quality, and automatically transfers to emergency generators in the event they are needed. The facility is also protected by one or more Uninterruptible Power Supplies (UPS), featuring redundant battery cabinets and full maintenance bypass cabinets allowing for service and upgrades without interruption of power to our servers.
Beyond this, the datacenter has multiple emergency generators waiting on standby, featuring over 24 hours of autonomous runtime before requiring refueling. In the unlikely event of a power failure, generators automatically go active and are up to speed within 10 seconds to take over for the UPS systems. Each generator is test run at least once a week to ensure they are ready in the event they are needed.
Server Environment
Environmental processing systems include redundant Liebert Precision 22-ton up flow air conditioning units. Temperature and humidity are precisely regulated year round to ensure optimal equipment reliability. Each unit contains independent compressors and cooling loops to further enhance fault tolerance and reliability. Air filtration systems actively remove foreign particulates from circulation and cycle the entire data center air supply in a matter of minutes.
32,000+ sq ft secure facility
8,000 server capacity
Network Gear
- Redundant Fiber Entrance expandable to 1840 Gigabits per second
- Multiple Redundant Gigabit Ethernet links to DC1
- Fully Redundant Cisco 6509 Sup720 Distribution Switches
- Redundant Gigabit Ethernet links to each rack switch
- Cisco 2960 48 Port 10/100 rack switches
Power System
- 2500 kVA utility power feed
- ASCO Closed-Transition Transfer Switch
- Multiple Kohler 1250 kVA Diesel Generators
- Kohler Generator Paralleling Switchgear
- Multiple Powerware 9315 500 kVA UPS
- Liebert PDU Units
Cooling
- Multiple Liebert 20 and 22-Ton Upflow AC Units
Security
- 24x7x365 manned facility
- Multiple closed circuit television security cameras, covering all entrances and datacenter space
- Site entrance controlled by electronic perimeter access card system
- Site remotely monitored by 3rd-party security company
Still have questions about your hosting experience with Dreamscape
Multimedia?
Contact us or call (517) 394-3000.
